Strictly DIY
RLH78
2/23/2026
I spanned 6 ceiling joists in the attic with steel angle iron to hold the weight on both sides. Tubed exhaust through roof with goose neck vent. Works great. Had to take stainless covers to machine shop to take off about 8" length. 8 years later. Good quality. A good DIY project only if you understand how to use tools.
Now have burned out light bulb. Don't know how to replace it!
Can any DIY tell me how?
Originally posted on www.ge.com
Bad Motor
HK23
11/5/2024
I agree that GE makes sure that appliance stops working in 3 years or less . We bought this hood in November 2021 and it (motor/Blower) broke in October 2024, repairing / replacement cost is more than the product value or can buy new one instead. Our home insurance does not cover this equipment either because it is not attached to the range . Not sure what to do at this point.
Originally posted on www.ge.com
Great product
Rusty657
10/12/2023
Clean appearance, lighting is great and the amount of speeds of fan is great.
Originally posted on www.ge.com
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DO NOT BUY
Stupid shopper
7/21/2023
G.E. has developed the perfect business model. Make a product that breaks after 3 years, with moderate use (motor failure) and than have the replacement part cost more than buying a brand new model. Not to mention that it keeps the service technicians busy and well paid to inspect the unit which they probably knew the outcome before even looking at the unit.
Originally posted on www.ge.com
Nice style, poor installation instructions
Thomas J Tucson AZ
3/21/2023
Pro:
- stylish design, quality stainless steel, modern aesthetic
- strong fan, however 4th speed (BOOST) remains on only temporarily for a couple minutes before kicking back down to 3rd speed...this is not mentioned anywhere in literature
Cons:
- My parts packet was missing leveling screws (shimmed ceiling support instead)
- 4 LED lighting only has 2 fixed settings...high and low. Would definitely prefer adjustable dimming knob to select high/low and everything in between
- LED Kelvin level is fixed, you cannot choose warmer settings (2700K - 3500K etc)...there should be an internal switch to allow 4-5 settings like most LED fixtures sold
- To replace LED bulbs (if one burns out for example) the literature states "LED lights lights are replaceable by a service technician only...see Owners Manual for service contact information." Why? Well because one needs to remove 12 screws in order to drop the bottom panel and expose the bulb wiring harness. This reflects poor engineering and foresight, leading to unnecessary and costly service calls. Each bulb should be accessible by perhaps unscrewing individual lens covers and simply replacing the bulb. Or something similar.
- Installation instructions are poor and the illustrations are lacking.
a. This is an ISLAND RANGE HOOD yet the directions state in a few areas the "These vent hoods are designed to be installed onto a wall with no above cabinets." and "This hood must be installed onto a wall." Clearly this verbiage belongs in another manual, and is boilerplate apparently.
b. Steps 3 through 7 are poorly written and illustrated. For example, there is not reference to ceiling height and desired clearances when attaching the lower vertical supports to the lower horizontal supports. Step 6 illustration only shows the lower assembly when it should actually show both lower and upper attached to the ceiling.
c. 8" duct illustrations and installation steps are omitted from all the steps except #10. Would be helpful if this were detailed.
d. In my application the ceiling height was 97" so I did not use the upper duct covers (vented), because doing so would have resulted in the vent hood installation height of only 24" above the cooktop (Table PV977, page12). This was unacceptably low. I used the lower vertical supports only, and cut/drilled them as required to fit. Obviously this was a modification from the instructions, but based on what I've seen on YouTube, I'm not the only one to face this issue. Maybe a reference to "modify for your application" would have been a welcome instruction.
Originally posted on www.ge.com
Dissapointed it can be used only in high ceilings
teag
12/21/2021
Bought it for a 8 feet ceiling and it is to high without no option to raise it.
Originally posted on www.ge.com
Appearance
Features
Performance
Quality
Value
Dissapointed it can be used only in high ceilings
teag
12/21/2021
Bought it for a 8 feet ceiling and it is to high without no option to raise it.
Originally posted on www.ge.com
Fan really wrong, but moves easy
Amontoya
12/2/2021
I like fan strenght, my dislike would be its not sturdy enough. Moves, even with attached to main studs. Light settings brightness is also great.
Originally posted on www.ge.com
Appearance
Features
Performance
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Value
Fan really wrong, but moves easy
Amontoya
12/2/2021
I like fan strenght, my dislike would be its not sturdy enough. Moves, even with attached to main studs. Light settings brightness is also great.
Originally posted on www.ge.com
Looks awesome; works very well
Andree99
10/14/2021
Be careful when ordering this. This is way too long for an 8 foot ceiling. I had to get it trimmed down to accommodate a low ceiling (and that was difficult to find someone who could do the job properly.) This is better suited for a 9-10 ceiling height. (Had to get two light fixtures replaced soon after it was installed.). The clearance from the countertop is 30 inches after 8 inches was trimmed off.
Originally posted on www.ge.com
Appearance
Features
Performance
Quality
Value
Looks awesome; works very well
Andree99
10/14/2021
Be careful when ordering this. This is way too long for an 8 foot ceiling. I had to get it trimmed down to accommodate a low ceiling (and that was difficult to find someone who could do the job properly.) This is better suited for a 9-10 ceiling height. (Had to get two light fixtures replaced soon after it was installed.). The clearance from the countertop is 30 inches after 8 inches was trimmed off.
Originally posted on www.ge.com
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First time with induction
SAV GA
11/25/2020
while this vent hood looks great, great features, the installation was very difficult. It would be very helpful if the designers would take an opportunity to actually install this unit themselves. I had the hood installed by a Best Buy professional.
Originally posted on www.ge.com
Appearance
Features
Performance
Quality
Value
First time with induction
SAV GA
11/25/2020
while this vent hood looks great, great features, the installation was very difficult. It would be very helpful if the designers would take an opportunity to actually install this unit themselves. I had the hood installed by a Best Buy professional.
Originally posted on www.ge.com
Great features
Finley20
10/3/2020
I love it! It's much quieter than my old one. It is lower than I would like but it's as
high as it would go with our ceilings.
Originally posted on www.ge.com
Appearance
Features
Performance
Quality
Value
Great features
Finley20
10/3/2020
I love it! It's much quieter than my old one. It is lower than I would like but it's as
high as it would go with our ceilings.
Originally posted on www.ge.com
Broke under two years
BriD
8/28/2020
The motor broke in under two years and the service technician quoted over a $1000 to repair on a part that should be under warranty. Attempted to contact GE and was forwarded through 100 layers of automated messaging. Extremely unhappy. Highly recommend don't buy this product.
Originally posted on www.ge.com
Appearance
Features
Performance
Quality
Value
Broke under two years
BriD
8/28/2020
The motor broke in under two years and the service technician quoted over a $1000 to repair on a part that should be under warranty. Attempted to contact GE and was forwarded through 100 layers of automated messaging. Extremely unhappy. Highly recommend don't buy this product.
Originally posted on www.ge.com
GE Profile hood
Paulmcf
8/26/2020
I love how this works. It's attractive too. Highly recommend
Originally posted on www.ge.com
Appearance
Features
Performance
Quality
Value
GE Profile hood
Paulmcf
8/26/2020
I love how this works. It's attractive too. Highly recommend
Originally posted on www.ge.com
Great look
Sallyrae
7/17/2020
I love the hood and the features
Very easy to use and a very modern sleek look
Originally posted on www.ge.com
Don™™t buy this one
Disappointed customer 111
5/1/2020
Not so good - way too loud for any standard kitchen setting
Originally posted on www.ge.com
Excellent hood but needs modification.
MissJean
1/31/2020
The hood and lights seem to perform quite well, however it hangs very low (due to 8' ceiling). Is there a kit or modification available that would raise the hood by several inches? It presents a hazard.
Originally posted on www.ge.com
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style and functions are great!
Clydehopper
1/28/2020
Love the appearance and quality of performance it provides
Originally posted on www.ge.com
Beautiful light and strong vent
Annoyed Rich
1/8/2020
The light from this vent is very subtle and it has a strong vent capability. It is a bit noisy when on high but it works well!
Originally posted on www.ge.com
Hard to install
Craig808
5/10/2019
The hood looks great but is difficult to install compared to European brands. Also you need an 8.5™™ ceiling height if you want to get 30™ of clearance between the hood and countertop. An 8™™ ceiling will only get you 25™ of clearance which is a little low.
Originally posted on www.ge.com
Been a pain from the time we got it
SaraV183
4/22/2019
We loved the look of the hood, but it is very low for a 8 ft ceiling. One set of the lights were not working from the min we set it up, so my husband who is a licensed mechanical engineer looked at the transformer and wiring and determined it was the transformer. Repair came out and since we had taken the transformer out to look at the wiring, it completely voided our warranty and they would not pay for new part. So now we have to pay 170 for a new transformer for a hood that came malfunctioning. Horrible customer service and will not be going through GE again.
Originally posted on www.ge.com
Love everything about it!
HappyinAR
2/6/2019
Already having a GE Profile gas range and under counter oven, we knew GE quality to be excellent. When shopping for an island range hood, we naturally looked at GE Profile as well as other brands. After reading reviews on this hood, some stating the fan was noisy, and it seemed very large and complicated to install, we had concerns, but knowing GE quality, we purchased it anyway and found none of that to be true. The fan is quiet and installation was easy. We would definitely purchase it again.
Originally posted on www.ge.com
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The lights keep malfunctioning
Ron the dog guy
7/13/2018
Great look, great function, but the lights keep going out. GE techs have replaced the lighting components twice within 7 months, and they just went out again. Very frustrating!
Originally posted on www.ge.com
Nice Product
BeamerBob
2/1/2018
This product came in our brand new house nd appers to be of good quality.
Originally posted on www.ge.com
Style and performance
Antperr
12/21/2017
This Hood sucks, literally!! It is so powerful that I love to turn it on just to clear the air in my house. The lights are perfect and the lines are sexy.
Originally posted on www.ge.com
Modern
KrisB29
11/20/2017
Looks great over the kitchen island. Plenty of light from the four corners and multiple fan speeds are a plus.
Originally posted on www.ge.com
Great look and features
Kokomoy
11/2/2017
This is a beautiful island hood. I was afraid that it was going to stick out like a soar thumb but it looks fabulous in our new kitchen. Love the features and its power.
Originally posted on www.ge.com
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Way too low
APresley
10/23/2017
We have just replaced our entire kitchen with GE Profile Series appliances. Upon installation it's clear this hood is far too low. If you're standing close enough to reach the back eyes (and not under 4' tall) then you can't see the back eyes at all. It's not a functional hood because of how low it is and it can only be adjusted to hang even lower.
Originally posted on www.ge.com
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profile hood pv977nss
shale
10/16/2017
so happy with this product..but is loud as are all vent hoods!
Originally posted on www.ge.com
Too low!
DebbieZ
10/7/2017
Bought for a total kitchen remodel. With an 8™™ ceiling, we are hitting our heads. Need options to raise.
Originally posted on www.ge.com
Love the hood
dbp68
9/7/2017
Bought this to go over our new kitchen island and it looks fantastic! Only issue I have was installing the upper duct covers was a real pain. It took multiple tries to get them to clip corrects and I had to bend the top of the tabs out slightly before the would into the support slots. The lower duct covers were a breeze to install.
Originally posted on www.ge.com
ductless
UncleFester 1
8/27/2017
wonder if anyone installed this ductless? It's going to be a little bit of a chore to install a 30" duct so now looking at using this vent ductless....
Comments? Thoughts?
Originally posted on www.ge.com
Hugely Disappointed
Reno Silver
6/19/2017
The fan is so loud (even on low) I can't carry on a conversation with guests. Pull is not very good either. Cooked bacon with fan on high and the house still smells like bacon.
Originally posted on www.ge.com
dissatisfied
janieg
5/22/2017
it has only been installed 2 months and having the 2nd set of issues with it!!
Originally posted on www.ge.com
This is a thing of beauty
MVdingo
3/4/2017
Minimal profile, great fan (in fact, on high it could pull plates off the counter top), and nice lighting. It is a bit expensive, but once you install it you will love it.
Originally posted on www.ge.com
Real strong and quiet draw
christmas2016
12/22/2016
Had a short time but really love the features with the lights and various speeds of the fan
Originally posted on www.ge.com
Works great but height could be an issue.
Snreed
8/17/2016
Total remake of kitchen. Placed cooktop in island and therefore needed hood. Installer said 30" is the max height for efficiency. That is live able. After install is actually 25.5" and not good for me. I'm 5'6" and keep bumping my head. Hoping GE will help me to insure this is the max and if not help work with the installer.
Originally posted on www.ge.com
Great Looking
smoothskin
8/16/2016
I bought this one month ago and only saw a picture. It looks some much better installed than what the picture showed. It has great features and has operated just like the reviews I read said.
Originally posted on www.ge.com
Love our new hood
eduardo de jalisco
8/7/2016
Love the looks of the newly installed hood. Glad we purchased this product.
Originally posted on www.ge.com
Great lighting
KimlM
7/15/2016
I bought this several weeks ago & have been pleased with the performance of the ventilation & lighting.
Originally posted on www.ge.com
Great Looks, but Complicated Install
Ferrells
7/7/2016
1. Instructions don't tell you that the horizontal support should always be placed in the middle (midway chimney).
2. Instructions also don't tell you that Iower vertical supports are stainless stell, and that there is a thin film of protection that needs to be removed.
3. Upper duct covers are hard to hang because tabs on edge of duct covers are too hard to measure up and go into 6 notches on duct cover support.
Originally posted on www.ge.com
Disappointed
Grands
6/20/2016
My only complaint is the hood hangs too low. Constantly hitting my head on the corners and have to bend down to use back burners. Wanted to return it to the store but a 30% restocking fee since it was a special order. So basically I'm stuck with it. My ceiling height is 8 ft; this hood should do not be designed for a ceiling height below 9 ft. I would not recommend this for that reason. Other than that, it's great
Originally posted on www.ge.com
Works well
DarleneSF
3/12/2016
We had this product installed a couple of weeks ago and are very happy with it. We have an island cooktop and open kitchen/dining/living room so it was important to get a hood that was both visually appealing and not overpoweringly loud when in use. On the first 3 settings, it's not too bad. The 4th setting is pretty loud, but we don't use it often. It greatly reduces the greasy steam and any smoke that would otherwise float up to our ceiling and cabinets and stain them. It also helps reduce cooking odors. Highly recommend!
Originally posted on www.ge.com
Beware and be informed
beechbaby
3/7/2016
Pros: Two position lights are bright and the fan works well at any speed you choose to use -- overall appearance is really nice. Does exactly what it is intended to do.
Cons: Beware; standard ceiling height in most homes is 8' and your installation height will be 24" maybe 25" PERIOD. To have any flexibility on choosing the height above your cooking surface your ceiling has to be 8'5" to 9'5".Unit requires 8" duct but try to fit that in between 2x10 ceiling joists after you mount the 2x4's required for support (yes I know that one of the supports COULD HAVE been modified to make it work but I'm going by the manufactures instructions). Instructions also say you can transition to a 3 1/4 x 12" duct but the manufacture doesn't sell it and I only found one place in the U.S. that had the 3 1/4 x 12 wall cap required to vent it outside because standard for everything is 3 1/4 x 10" ( so it was expensive).According to page 9 of the instructions IF you do install the 3 1/4 x 12" wall cap with damper it alone will have used up 75' of the 100' max duct length allowed so take that as a big WHOA also. The supplied screws are of very poor quality (all 70 of them). Attaching the upper duct covers to the duct cover support is very difficult because the 6 tabs are small and when one side slid in place the other side didn't -- it became a frustrating game for the two experienced contractors.
Life is an education and you may get one once you buy this Island Chimney Vent Hood before you consider all of the above.
Originally posted on www.ge.com
Great centerpiece for kitchen
sherri65
2/11/2016
Very sleek and modern looking. Vents well, but a bit on the loud side.
Originally posted on www.ge.com
